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Refund Policy

RETURNS

What’s your return policy?

All sales are final unless the manufacturer’s product description does not match the quality or features of the product received.

Damages and Issues

Please inspect your order upon receipt and contact us immediately with photographic evidence if your item is defective, damaged, or incorrect. We will evaluate the issue and make it right.

Certain types of items cannot be returned, including:
  • Perishable goods (such as food, flowers, or plants)
  • Custom products (such as special orders or personalized items)

Do you offer refunds?

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us with photos of wrong/damaged items and we’ll sort that out for you.

Can I exchange an item for a different size/color?

At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!

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